566f7108c9
Summary: Troubleshooting docs structure refactored. This should fix publishing of docs on GitHub which is currently failing, because of link to fb-only page from public page: https://github.com/facebook/flipper/actions/runs/2351680003. Reviewed By: passy Differential Revision: D36513180 fbshipit-source-id: c0339d437f560464e771e46dfc0a55782faf6a54
44 lines
2.5 KiB
Plaintext
44 lines
2.5 KiB
Plaintext
---
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id: general
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title: Troubleshooting General Issues
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sidebar_label: General Issues
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custom_edit_url: https://www.internalfb.com/intern/diffusion/FBS/browsefile/master/xplat/sonar/docs/getting-started/troubleshooting/general.mdx
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---
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import InternalGeneral from './fb/_general.mdx';
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Flipper is a work in progress and issues may occur. This page contains known issues associated with the Mac desktop apps and provides steps you can take to try to resolve them.
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<InternalGeneral />
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## Flipper won't launch on Mac
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* If the window is appearing, try opening the Chrome DevTools within Flipper. To do so, from the View menu select 'Toggle Developer Tools' or press CMD+Option+I and check if there are any errors on the console.
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* Launch Flipper from the command line using `/Applications/Flipper.app/Contents/MacOS/Flipper`. This should give you some logs, that might be helpful when debugging.
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* Delete `~/.flipper` and try relaunching Flipper.
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* Delete Flipper from your applications folder and [re-install it](../index.mdx#installation).
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* If you're using `yarn start` to run from source, make sure all dependencies are installed correctly by running yarn install.
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## Flipper shows weird render artifacts
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This is a long standing MacOS + Electron issue outside our control. In general, restarting your computer fixes the problem.
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For a quick, temporarily work around start Flipper with hardware acceleration disabled. Please note that this will consume a lot of CPU: `FLIPPER_DISABLE_GPU=1 open -a Flipper`.
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## No plugins showing up for your device
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* Check your device isn't on the list of [known incompatibilities](#known-incompatibilities).
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* Make sure your version of Flipper is up to date.
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* Make sure the mobile SDK you are using is relatively recent (<1 month old).
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* Open Chrome dev tools within Flipper. To do so, from the View menu select Toggle Developer Tools or press CMD+Option+I and check if there are any errors on the console.
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* Delete `~/.flipper`.
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* **Uninstall** and reinstall the mobile app.
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* Make sure the time and date are set correctly on your mobile device and desktop computer.
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* If no app plugins are showing up, there may be a connectivity issue between Flipper and your app. Check [connection issues](#connection-issues) to see if anything is failing.
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## Known Incompatibilities
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The following devices are known to be incompatible or face issues with Flipper:
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* Some Samsung devices ([Tracking Issue](https://github.com/facebook/flipper/issues/92)).
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* Genymotion emulators on Android 8+ are reported to have issues.
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